In 2026, more cities around the world are working to decarbonize and digitize their communities. As these initiatives progress, one of the most overlooked aspects of infrastructure is communication. From data dashboards to neighborhood storytelling, how we communicate determines whether climate innovation succeeds or fails. This session explores how storytelling, media, and community-driven communication can build public trust, accelerate technology adoption, and strengthen urban resilience. 

Drawing on case studies from circular-economy materials and smart-city initiatives, Angela Betancourt shows how narrative design rooted in transparency, empathy, and systems thinking turns awareness into alignment and residents into collaborators. Because adaptation isn’t just about sensors, grids, and green tech, it’s about people understanding and believing in the change.